October 4, 2023

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New Dell BIOS updates induce laptops and desktops not to boot

A short while ago unveiled Dell BIOS updates are reportedly resulting in significant boot complications on several laptops and desktop models.

Impacted versions contain Dell Latitude laptops (5320 and 5520), as nicely as Dell Inspiron 5680 and Alienware Aurora R8 desktops.

Purchaser reviews shared on social media platforms, such as Dell’s official neighborhood internet site [1, 2] and Reddit [1, 2], alert that the newest BIOS edition (model 1.14.3 for Latitude laptops, 2.8. for Inspiron, and 1..18 for Aurora R8) will result in booting challenges.

Even though the impacted systems will electrical power up, customers say peripheral lights and shows will not flip on. When they boot up, they will go straight to a blue screen and shut down yet again.

“Immediately after upgrading my 5320’s BIOS to the new 1.14.3 edition right now, the notebook will not boot. When urgent the electrical power button, the light on the button will show for about 10 seconds and then turn off yet again,” an afflicted buyer claimed.

“Once in a while the complete keyboard lights up but the notebook will shutdown soon just after, but at times the laptop computer will switch on and display screen a ‘Time-of-day not set – remember to operate Setup program’ mistake, and upon urgent ‘Continue,’ the laptop computer will then shutdown yet again. A handful of situations it has booted but then shown a blue display for a though in advance of shutting down.”

Unnoficial correct out there: BIOS downgrades

The simple deal with right up until Dell releases an update to tackle the bugs main to boot problems is a downgrade to a previous firmware model.

“If you do deal with to get them to boot, they’re going to complain about “Time of Day Not Established” every single time they’re shut down and restarted. Rolling again to 1.13. apparently fixes the problem, if you can get them to boot and dwell extended more than enough to do it,” a Latitude consumer encouraged.

Some of the impacted people have shared comprehensive processes that can be utilized to downgrade their BIOS to an older version making use of SupportAssist OS Restoration to fix this challenge.

It really is also critical to mention that laptops impacted by this challenge could nonetheless have boot issues right until you disconnect the battery, force the energy button for 15 seconds, and plug back again in the battery and charger right before powering up once more.

However, you also have the choice to initially attempt Dell’s official steerage on how to downgrade the system BIOS, resolve a laptop not booting up, troubleshoot Write-up challenges, and address boot challenges employing SupportAssist OS Restoration.

A Dell spokesperson was not accessible for comment when BleepingComputer reached out before now.